Campus to Corporate Training Outline

Training Topics:

Personal Grooming & Etiquette

• Social Graces, Etiquette and Body language
  • Making a Great First Impression:
    • How to present yourself to people
    • Greetings, Introductions
    • Developing Your Professional and Personal Image
    • Personal Hygiene
    • Polish interpersonal skills
  • Etiquette of Dressing:
    • The DOs and DON'Ts in dressing
    • Understand various dress codes for different occasions
    • Clothes and Corporate Culture
  • The DOs and DON'Ts in Conversation:
    • Enhance communication skills
    • Build self-confidence and self-esteem
    • Rapport building

Interpersonal Skills

• The Basics of Interpersonal Communication
  • Starting and sustaining conversations that are engaging
  • Handling conversations with the opposite sex
  • Acknowledging differences
  • Giving and receiving compliments
  • Coming across as a positive person
  • Avoiding bad conversational habits
• Displaying Courteousness and Thoughtfulness at the Workplace
  • Being thoughtful to colleagues regardless of position
  • Sticking to convictions as diplomatically as possible
  • Apologizing
  • Showing appreciation
  • Extending courtesy to guests, consultants, and new employees

E-Mail Etiquette

• General etiquette
• Sending effective messages
• Form and tone of the messages
• Responding to messages
• Organizing the different parts of an email:

Telephone Etiquette

• Taking calls
• Making calls
• DOs and DON'Ts over the telephone
• Cell Phone Etiquette

Business Communication

The Building Blocks of Effective Business Communication

• Structuring communication:
  • Having a clear objective
  • Highlighting critical points
  • Being clear and concise
  • Understanding the audience
• Listening
  • Active Listening
  • Reflective Listening
  • Passive Listening

Time Management

Organizing Your Day

• 80:20 Rule or Pareto Principle of Time Management
  • Learning to recognize and then focus on the 20 percent that is the key to making the most effective use of your time.
• Ways to Manage Time and Priorities
• Activity Logs
  • Analyzing Your Time Log
    • Focusing on the critical 20 percent
    • What should I do to include my core responsibilities?
  • To-Do Lists

Team Work

Professionalism:

• Aligning to corporate values
  • Accountability
  • Responsibility
  • Ownership
  • Integrity
• Innovation
• Self-motivation and being self-driven

Training Hours:

The Campus to Corporate Training Program will be 16 hours spread across 2 days.

Momentum Training Solutions also conducts training programs in Soft Skills Training & Communication Skills Training that has proved to be extremely beneficial to corporate employees.