Business Etiquette Training

What is business etiquette?

Business etiquette is about relationship building with people. In other words, it relates to a set of guidelines business interactions with customers, suppliers, whether inside or outside bodies. It is all about keeping the correct image and behaving in an appropriate way.

What is business etiquette training?

Business etiquette training, a key part of soft skills & communication, facilitated by Momentum enlightens participants on the accepted behaviour patterns and manners key to their profession. It emphasises on a set of practices used and accepted in a multi-national work environment.

As the marketplace in increasing globally, companies are gradually paying more attention on conducting Cross Cultural Training. As a result, there is a huge requirement for an increased mindfulness about professional etiquette that is part of numerous cultures. This is true mainly in mobile phone etiquette, business card etiquette and email etiquette. Therefore, international corporate protocol followed by the leading cultures is the central part of this training program.

Among others, Etiquette Training happens to be one of the most requested for programs as global corporations understand that absence of knowledge in global professional etiquette can have catastrophic results on customer relationships. Our training on business etiquette is extremely impactful as our trainers have experience across numerous cultures.

This training program also emphasises on presenting oneself appropriately with finesse and creating a calm business setting for everyone. It also has a module of Grooming and Etiquette Training that is focused at young professionals that are new to the corporate environment.

Professional Etiquette

Momentum Training Solutions offers its Business Etiquette Training Program that focuses on the following areas

Enhanced social skills
Greater confidence to interact with people from all walks of life
Ability to make a positive first impression
Ability to make a lasting impression
Improvement in overall appearance
Using powerful body language
Using the right speech and tone of voice
Meeting / Conference Call/ Chat Etiquette
Business telephone etiquette
Email Etiquette Training

Corporate Etiquette Training

Greater awareness of grooming and etiquette skills will help you to increase your poise and confidence. This will significantly change the impact that you have in any formal, professional and social situations.

The Benefits are

Enhanced social skills
Greater confidence to interact with people from all walks of life
Ability to make a positive first impression
Ability to make a lasting impression
Improvement in overall appearance