Our BPO Training and ITES Training Programs focuses on a wide array of skills required to function productively in the present Indian environment of flourishing BPO companies and IT Enabled Services.
With the growth of the BPO and ITES sector in India, there has been a steep rise in the demands for training at the foundation and managerial levels. We recommend that BPO/ITES training in India be outsourced as the skills required, such as Language Training, Accent Neutralization, Customer Service and Cultural Orientation, are of a highly specialized nature and require experienced professionals to facilitate these sessions. If not handled in the right fashion the results could be detrimental to the professional growth of the trainee and the organization.
Momentum Training Solutions uses its extensive experience of working in and interacting with BPO/ITES organizations both in India and abroad. This experience has been translated into our training programs which combine experiential learning with theoretical concepts in order to enable trainees to enjoy their ‘learning journey’.
Read moreThe BPO training and ITES training program conducted by Momentum Training Solutions primarily cover the following areas:
Below are a few BPO/ITES organizations for whom we have conducted training:
The objective of this training program will be to help participants understand and use a neutral English accent that can be easily understood by people from various cultures across the globe. The methodology will include a combination of presentations, activities, assignments, evaluations, practice and feedback.
Our recommendation is for 40 hours of training
Momentum Training Solutions also conducts training programs in Soft Skills Training & Communication Skills Training that has proved to be extremely beneficial to corporate employees.
The training programs of Momentum Training Solutions encompass a wide range of skills that are an integral and necessary part of everyday business.
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Over these 10 years we have done work with numerous industries. For your easy reference, we have segregated the programs according to the various industries.
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Use our training material and watch your career as a soft skills trainer skyrocket! Our soft skills training programs are 80% activities and 20% content.
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Momentum Training Solutions determines the topics for our free articles based on the courses that we feel has the highest demand at this time.
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Hiring the right people is crucial for any company's success. Finding top talent can be a challenge, and the process can be time-consuming and expensive. In this article, we share four tips to help hiring managers and teams ensure they make the best hiring decisions. By keeping these tips in mind, companies can make better hiring choices, leading to the growth and success of the company.
Leadership skills are vital in every aspect of life, especially in times of crisis. Strong leadership involves clear communication, strategic thinking, and the ability to manage conflicts constructively. The recent landslides in Wayanad, Kerala, have highlighted the crucial role of leadership in disaster preparedness and response. We understand the importance of cultivating strong leadership skills to address the complex challenges leaders face daily.
We have presentations of 18 soft skills programs that we conduct at Momentum Training Solutions that you can download for free. These presentations will help you to understand our experience and quality in the area of soft skills training...
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We are excited to present our latest video featuring Mr. Vikas Vinayachandran, Executive Coach and Leadership Trainer, as he delves into the crucial topic of performance dialogues. In this insightful video, Vikas underscores the vital role of performance dialogues in boosting productivity and driving organizational success. So, sit back, watch, and learn more about the power of performance dialogues to help you achieve your organisational and team goals. Stay tuned for more updates and enriching content from Momentum Training Solutions!
