Customer Service Training And Its After-Effects
Every person wants to be a leader in his/her field, but, cracking this goal in time is a systematic process. Probably, I can relate
Every person wants to be a leader in his/her field, but, cracking this goal in time is a systematic process. Probably, I can relate
With the marketplace becoming global, business cannot be done effectively and seamlessly without an awareness of the cultures of your customers. Also, since a
On 5th July, 2009 Roger Federer recreated magic by the epic win of his sixth Wimbledon Crown and a record 15th Grand Slam Trophy.
Assertiveness is the inclination to boldly or confidently assert oneself and be self-assured. This article is written keeping in mind all those who find their
I trust that my readers have been able to understand the concept of Emotional Intelligence through the stories I brought forward in my previous blogs. For
Here is a witty story on an important aspect of communication – effective listening. In a small town, a police officer curbed a speeding motorist. After pulling
Here is a story that will highlight the importance of clarity in written communication: A blind boy once sat at the side of a busy
Here is a well-known anecdote that reinstates the importance of effective questioning in verbal communication: Two young men were walking home after having attended a religious service
We learn many valuable morals from the famous Aesop’s fables. I shall share my thoughts with respect to business communication with regards to the following fable
Abraham Lincoln is one of the most loved Presidents of the USA. He is an admired leader of the world for he always thought